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Did you know you can book your appointment online?

If you are not already registered for GP online services please let a member of the practice team know.

All Patients requesting a doctor’s appointment will be assessed through telephone triage by either a doctor or nurse practitioner. 

A member of the reception team will ask you for a brief description of your problem. This will enable the clinical member of staff to prioritise your call. All information will be treated in the strictest of confidence.

You will be advised whether to expect a call either during the morning or the afternoon. However, if you can only take a call at a specific time, please let the reception staff know of your time frames. The clinical member of staff will try to accommodate this request.

The Clinical member of staff will assess your condition. If you require an appointment one will be arranged at a mutually agreed time, usually during the same day.

Appointments may also be booked online. In order to book these appointments you must be registered for online services.

We can arrange interpretation services for patients who do not speak English. Please let us know that you require this service when booking an appointment.

Practice Nurse Appointments

Appointments can be arranged up to 4 weeks in advance.

  • Chronic Disease Management Clinics such as Diabetes, COPD, Asthma; Coronary Heart Disease.
  • Contraception and Sexual Health services
  • Travel Vaccinations
  • Childhood Immunisation clinics

Extended Hours Service

Appointments can be booked up to 2 weeks in advance by ringing 0300 123 7743, Monday to Friday 8am to 6pm.

Appointment Times

Monday to Friday 18:30 to 21:30 Chester 1829 Building and Ellesmere Port Cottage Hospital

Monday and Tuesday 18:30 to 20:00 Helsby Health Centre

Wednesday, Thursday and Friday 18:30 to 20:00 The Memorial Hospital Tarporley

Monday and Thursday 18:30 to 20:00 Malpas and Neston Surgery

Saturday 09:00 to 14:00 Chester, Ellesmere Port and Tarporley

Saturday 09:00 to 12:00 Malpas and Neston

Sunday 10:00 to 15:00 Chester and Ellesmere Port

Sunday 09:00 to 14:00 Tarporley

Blood tests

If you require a blood test please arrange an appointment with the phlebotomist or healthcare assistant.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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