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Appointments

Did you know you can book your appointment online?

If you are not already registered for GP online services please let a member of the practice team know.

All Patients requesting a doctor’s appointment will be assessed through telephone triage by either a doctor or nurse practitioner. 

A member of the reception team will ask you for a brief description of your problem. This will enable the clinical member of staff to prioritise your call. All information will be treated in the strictest of confidence.

You will be advised whether to expect a call either during the morning or the afternoon. However, if you can only take a call at a specific time, please let the reception staff know of your time frames. The clinical member of staff will try to accommodate this request.

The Clinical member of staff will assess your condition. If you require an appointment one will be arranged at a mutually agreed time, usually during the same day.

Appointments may also be booked online. In order to book these appointments you must be registered for online services.

We can arrange interpretation services for patients who do not speak English. Please let us know that you require this service when booking an appointment.

Practice Nurse Appointments

Appointments can be arranged up to 4 weeks in advance.

  • Chronic Disease Management Clinics such as Diabetes, COPD, Asthma; Coronary Heart Disease.

  • Contraception and Sexual Health services
  • Travel Vaccinations
  • Childhood Immunisation clinics

The General Practice Extended Hours service provides patients with GP and nurse appointments, blood tests and physio assessments outside of core general practice hours.

  • Monday to Friday 6:30pm – 9.30pm
  • Saturdays & Sundays: 9.00am – 6.00pm
  • Bank Holidays: 9.00am – 2.00pm

Extended Hours appointments can be booked up to 2 weeks in advance by ringing 0300 123 7743, operational from 8am to 8pm, or by phoning the practice and speaking to reception.

The service is available at the following bases:

1829 Building at the Countess of Chester Heath Park (CH2 1HJ)

Ellesmere Port Hospital (CH65 6SG)

Tarporley War Memorial Hospital (CW6 0AP)

Neston Surgery (CH64 4BN)

Helsby Health Centre (WA6 0BW)

Laurel Bank Surgery in Malpas (SY14 8PS)

Blood Tests

Blood tests are available at the following bases:

1829 Building at the Countess of Chester Heath Park (CH2 1HJ)

  • Tuesday, Wednesday and Thursdays 6.30pm – 9.00pm
  • And Sundays 9.00am – 11.30am

Ellesmere Port Hospital (CH65 6SG)

  • Tuesday, Wednesday and Thursdays 6.30pm – 9.00pm
  • And Sundays 9.00am – 11.30am

Neston Surgery (CH64 4BN)

  • Thursdays 6.30pm – 9.00pm

Laurel Bank Surgery in Malpas (SY14 8PS)

  • Mondays 6.30pm – 8.00pm

Please remember to take your blood form with you which is usually issued by the GP Practice

CANCELLATIONS

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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