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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Vaccination status for travelling abroad
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Neston Medical CentreLiverpool RoadNestonCheshireCH64 3RAneston.firstname.lastname@example.org, Tel: 0151 336 4121
Patient leaflet Covid-19
Prescription requests - email to email@example.com
If you require any vaccinations relating to foreign travel you firstly need to complete a travel vaccination form, available on the link at the bottom of this page. This can be handed into reception or posted, prior to booking an appointment with the practice nurse to discuss your travel arrangements. The information contained in the form will include which countries and areas within countries that you are visiting and will assist the nurse in determining what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse. Please click on the link below and email to firstname.lastname@example.org
Travel Vaccination Questionnaire
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Where pathology and x-ray results show that further action is required the Practice will contact you and let you know what further action is necessary.
Even if you do not hear from us, you are welcome to check your results. In this case, please telephone the surgery(0151 336 4121) after 2.00pm Monday to Friday.
To protect patient's confidentiality, results will only be given to the patient.
Covid-19 and your information
Supplementary Privacy Notice - April 2020
This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. This is to be read alongside our main Privacy Notice which is available Data Protection Policy
The Health and Social Care system is facing significant pressures due to the Covid-19
outbreak. Healthcare information is essential to deliver care to individuals, to support
Health and Social Care services and to protect public health. Information is also vital in
researching, monitoring, tracking and managing the outbreak and in the current emergency it has become even more important to share health and care information across relevant
Existing law which allows confidential patient information to be used and shared
appropriately and lawfully in a public health emergency is being used during this outbreak.
Using this law the Secretary of State requires ALL NHS services including, Public Health England, local authorities, health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak. Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data.
Summary Care Records
All patients registered with a GP have a Summary Care Record, unless they have chosen not to have one. The information held in your Summary Care Record gives registered and regulated healthcare professionals, away from your usual GP practice, access to information to provide you with safer care, reduce the risk of prescribing errors and improve your patient experience.
Your Summary Care Record contains basic (Core) information about allergies and medications and any reactions that you have had to medication in the past.
Some patients, including many with long term health conditions, previously have agreed to have Additional Information shared as part of their Summary Care Record. This Additional Information includes information about significant medical history (past and present), reasons for medications, care plan information and immunisations.
Change to information held in your Summary Care Record
In light of the current emergency, the Department of Health and Social Care has removed the requirement for a patient’s prior explicit consent to share Additional Information as part of the Summary Care Record.
This is because the Secretary of State for Health and Social Care has issued a legal notice to healthcare bodies requiring them to share confidential patient information with other healthcare bodies where this is required to diagnose, control and prevent the spread of the virus and manage the pandemic. This includes sharing Additional Information through Summary Care Records, unless a patient objects to this.
If you have already expressed a preference to only have Core information shared in your Summary Care Record, or to opt-out completely of having a Summary Care Record, these preferences will continue to be respected and this change will not apply to you. For everyone else, the Summary Care Record will be updated to include the Additional Information. This change of requirement will be reviewed after the current coronavirus (COVID-19) pandemic.
Why we have made this change
In order to look after your health and care needs, health and social care bodies may share your confidential patient information contained in your Summary Care Record with clinical and non-clinical staff in other health and care organisations, for example hospitals, NHS 111 and out of hours organisations. These changes will improve the healthcare that you receive away from your usual GP practice.
Your rights in relation to your Summary Care Record
Regardless of your past decisions about your Summary Care Record preferences, you will still have the same options that you currently have in place to opt out of having a Summary Care Record, including the opportunity to opt-back in to having a Summary Care Record or opt back in to allow sharing of Additional Information.
You can exercise these rights by doing the following:
To make these changes, you should inform your GP practice or complete this form and return it to your GP practice.
National Data Opt-Out
During this period of emergency, patient opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information. This includes
National Data Opt-out.
In order to look after your health and care needs we may share your confidential patient
information including health and care records with authorised clinical and non-clinical staff in other
care settings, for example neighbouring GP practices, hospitals and NHS 111. In order to do this we are using a secure NHS Digital service called GP Connect. The NHS 111 service will also be able to book appointments for you into your GP practice or other specialised services that may be available in your area.
Research for COVID 19
Under the current changes to law we are required to take part in Research for COVID 19. We are currently sharing information with the following research:
Biobank - https://www.ukbiobank.ac.uk/2020/04/covid/
Changes to this privacy notice
This notice may be amended at any time, so please review it frequently. The date at the top of this page will be amended each time this notice is updated.
This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.
The health and social care system is facing significant pressures due to the coronavirus (COVID-19) outbreak. Health and care information is essential to deliver care to individuals, to support health, social care and other public services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the coronavirus outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations. This practice is supporting vital coronavirus planning and research by sharing your data with NHS Digital, the national safe haven for health and social care data in England.
NHS Digital has been legally directed to collect and analyse patient data from all GP practices in England to support the coronavirus response for the duration of the outbreak. NHS Digital will become the controller under the General Data Protection Regulation 2016 (GDPR) of the personal data collected and analysed jointly with the Secretary of State for Health and Social Care, who has directed NHS Digital to collect and analyse this data under the COVID-19 Public Health Directions 2020 (COVID-19 Direction).
All GP practices in England are legally required to share data with NHS Digital for this purpose under the Health and Social Care Act 2012 (2012 Act). More information about this requirement is contained in the data provision notice issued by NHS Digital to GP practices.
Under GDPR our legal basis for sharing this personal data with NHS Digital is Article 6(1)(c) - legal obligation. Our legal basis for sharing personal data relating to health, is Article 9(2)(g) – substantial public interest, for the purposes of NHS Digital exercising its statutory functions under the COVID-19 Direction.
The data being shared with NHS Digital will include information about patients who are currently registered with a GP practice or who have a date of death on or after 1 November 2019 whose record contains coded information relevant to coronavirus planning and research. The data contains NHS Number, postcode, address, surname, forename, sex, ethnicity, date of birth and date of death for those patients. It will also include coded health data which is held in your GP record such as details of:
NHS Digital will analyse the data they collect and securely and lawfully share data with other appropriate organisations, including health and care organisations, bodies engaged in disease surveillance and research organisations for coronavirus response purposes only. These purposes include protecting public health, planning and providing health, social care and public services, identifying coronavirus trends and risks to public health, monitoring and managing the outbreak and carrying out of vital coronavirus research and clinical trials. The British Medical Association, the Royal College of General Practitioners and the National Data Guardian are all supportive of this initiative.
NHS Digital has various legal powers to share data for purposes relating to the coronavirus response. It is also required to share data in certain circumstances set out in the COVID-19 Direction and to share confidential patient information to support the response under a legal notice issued to it by the Secretary of State under the Health Service (Control of Patient Information) Regulations 2002 (COPI Regulations).
Legal notices under the COPI Regulations have also been issued to other health and social care organisations requiring those organisations to process and share confidential patient information to respond to the coronavirus outbreak. Any information used or shared during the outbreak under these legal notices or the COPI Regulations will be limited to the period of the outbreak unless there is another legal basis for organisations to continue to use the information.
Data which is shared by NHS Digital will be subject to robust rules relating to privacy, security and confidentiality and only the minimum amount of data necessary to achieve the coronavirus purpose will be shared. Organisations using your data will also need to have a clear legal basis to do so and will enter into a data sharing agreement with NHS Digital. Information about the data that NHS Digital shares, including who with and for what purpose will be published in the NHS Digital data release register.
For more information about how NHS Digital will use your data please see the NHS Digital Transparency Notice for GP Data for Pandemic Planning and Research (COVID-19).
The application of the National Data Opt-Out to information shared by NHS Digital will be considered on a case by case basis and may or may not apply depending on the specific purposes for which the data is to be used. This is because during this period of emergency, the National Data Opt-Out will not generally apply where data is used to support the coronavirus outbreak, due to the public interest and legal requirements to share information.
To read more about the health and care information NHS Digital collects, its legal basis for collecting this information and what choices and rights you have in relation to the processing by NHS Digital of your personal data, see:
Your Health and Wellbeing during the Coronavirus (COVID-19) Pandemic
Healthwatch are key partners in the health and care system, helping inform priorities across Cheshire using the views of local people.
Over the past six weeks, we have been asking Cheshire residents to complete a survey to tell us about their experiences during this time so we can understand what is working well and what could be improved, as well as considering people's mental health and wellbeing during the pandemic.
The survey is ongoing so that we can capture experiences as the situation progresses. Healthwatch Cheshire regularly feeds back findings from the survey to the local authority, the Clinical Commissioning Group, local NHS and to health and care providers across Cheshire. This is so information can be provided in a timely and useful manner to those people who make decisions on how services are delivered both nationally and locally.
At present we have had approximately 1000 responses across Cheshire and I am sure you will agree that hearing what is important to local people is vital in ensuring that health and care services are tailored to meet their needs. With this in mind please can I ask if you could complete the survey, share with others to encourage as many people as possible to share their experience, and also to keep revisiting the survey as the situation progresses. You can find a link to the survey here:
Survey responses so far tell us that people have had mixed experiences of communications with care services and people have told us they don’t want to overburden services or feel uncomfortable making attending and travelling to health appointments. In your area we are hearing about access to services. For example, comments mentioned, “Increased waiting times to get prescriptions”, “Pharmacy has been very busy due to the covid 19. My dad's medication was delivered on the second time that it was due, the first time I had to collect it”.
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