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Noticeboard

Coronavirus Information:



The NHS in Cheshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


 


The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.


 


Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:


 



  • Stay indoors and avoid contact with other people as you would with the flu

  • Call NHS 111 to inform them of your recent travel to the country


 


Information for the public is available at gov.uk/coronavirus


 


Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.


 


The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.


 


Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


 


 


Everyone is being reminded to follow Public Health England advice to:


 



  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are unwell.


 


You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus


 

Patient Participation Group

The Practice has introduced a Patient Participation Group which currently meets every 2 to 3 months.

The Group acts as a channel for sharing information about the practice and for discussing practice and patient opinion about the day to day running of the Medical Centre and possible future initiatives.

We are very keen for patients of our Practice to bring ideas to the forum to give us the opportunity to understand and, where possible, meet your needs. Please do note, however, that this is not the forum for discussing individual clinical issues, which should be addressed, directly, to the practice. If you would like to join the group please contact the Chair of the Group, Mrs Pat Clare via email at alanpat.c@hotmail.co.uk giving your name, address, telephone number and email address so that you may be contacted.  If you do not have access to email please write to us at the address below and we shall pass on your details. 

Practice Manager

Neston Medical Centre

Liverpool Road

Neston

CH64 3RA

Neston Medical Centre Newsletter September 2018

produced by the Patient Participation Group. Newsletter

Neston Medical Centre Newsletter March 2017 -

produced by the Patient Participation Group.  Newsletter

Neston Medical Centre Newsletter October 2017 -

produced by the Patient Participation Group.  Newsletter

Patient Survey 2012 

In January 2012 we conducted a Patient Survey (results attached) Patient Survey Jan 12.pdf subsequently we met with our Patient Participation Group, where we discussed the results of the survey and produced an Action Plan (minutes of the meeting attached) Minutes3rdMeeting31Jan12-PatientSurvey.pdf also see attachments mentioned in the minutes CommunityTransportLetterofSupportJan12.pdf and Patient Survey Comparison 2006-7 to 2011-12.pdf and 1.DNAPosterJan12-168.pdf.

Patient Survey 2013

In February 2013 we conducted a Patient Survey (results attached) Patient Survey February 13.pdf subsequently we met with our Patient Participation Group, where we discussed the results of the survey and produced an Action Plan (minutes of the meeting attached) Minutes PPG Meeting 21 March 2013-PatientSurvey.pdf Again we produced a comparison with previous years Patient Survey Comparison 2006-7 to 2012-13.pdf    - also attached the Patient Information Leaflet regarding our new appointments system Patient Access PatientInformation Slip-Final.pdf

Patient Survey 2014

In October 2013 we conducted a Patient Survey (results attached) PatientSurveyOctober2013.pdf In January 2014 we met with our Patient Participation Group to discuss the results of the survey and produce an Action Plan (minutes of the meeting attached) Minutes12thMeeting8January2014-PatientSurvey.pdf  One of our 'Action Points' was to produce a newsletter regarding our new appointments system NewsletterFeb14-FINAL.pdf

Patient Participation Report for Year Ending March 2015 including action plan priority areas and implementation Patient Participation Report 2014-2015

 
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