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Updates are Changing Daily

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms



These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.


  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

Read our advice about staying at home.

Urgent advice: Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services


  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family
  • have had an organ transplant and are taking immunosuppressant medicine
  • are having chemotherapy or radiotherapy
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe chest condition, such as cystic fibrosis or severe asthma
  • have another serious health condition



Patient Participation Group

The Practice has introduced a Patient Participation Group which currently meets every 2 to 3 months.

The Group acts as a channel for sharing information about the practice and for discussing practice and patient opinion about the day to day running of the Medical Centre and possible future initiatives.

We are very keen for patients of our Practice to bring ideas to the forum to give us the opportunity to understand and, where possible, meet your needs. Please do note, however, that this is not the forum for discussing individual clinical issues, which should be addressed, directly, to the practice. If you would like to join the group please contact the Chair of the Group, Mrs Pat Clare via email at giving your name, address, telephone number and email address so that you may be contacted.  If you do not have access to email please write to us at the address below and we shall pass on your details. 

Practice Manager

Neston Medical Centre

Liverpool Road


CH64 3RA

Neston Medical Centre Newsletter September 2018

produced by the Patient Participation Group. Newsletter

Neston Medical Centre Newsletter March 2017 -

produced by the Patient Participation Group.  Newsletter

Neston Medical Centre Newsletter October 2017 -

produced by the Patient Participation Group.  Newsletter

Patient Survey 2012 

In January 2012 we conducted a Patient Survey (results attached) Patient Survey Jan 12.pdf subsequently we met with our Patient Participation Group, where we discussed the results of the survey and produced an Action Plan (minutes of the meeting attached) Minutes3rdMeeting31Jan12-PatientSurvey.pdf also see attachments mentioned in the minutes CommunityTransportLetterofSupportJan12.pdf and Patient Survey Comparison 2006-7 to 2011-12.pdf and 1.DNAPosterJan12-168.pdf.

Patient Survey 2013

In February 2013 we conducted a Patient Survey (results attached) Patient Survey February 13.pdf subsequently we met with our Patient Participation Group, where we discussed the results of the survey and produced an Action Plan (minutes of the meeting attached) Minutes PPG Meeting 21 March 2013-PatientSurvey.pdf Again we produced a comparison with previous years Patient Survey Comparison 2006-7 to 2012-13.pdf    - also attached the Patient Information Leaflet regarding our new appointments system Patient Access PatientInformation Slip-Final.pdf

Patient Survey 2014

In October 2013 we conducted a Patient Survey (results attached) PatientSurveyOctober2013.pdf In January 2014 we met with our Patient Participation Group to discuss the results of the survey and produce an Action Plan (minutes of the meeting attached) Minutes12thMeeting8January2014-PatientSurvey.pdf  One of our 'Action Points' was to produce a newsletter regarding our new appointments system NewsletterFeb14-FINAL.pdf

Patient Participation Report for Year Ending March 2015 including action plan priority areas and implementation Patient Participation Report 2014-2015

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