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Stay alert

Face Mask - If you cannot wear a face mask because of a disability or health problem, please click on link

https://mcusercontent.com/df71a60feb4a99d5d9813fc39/files/f77268b2-4a56-4de0-9aa1-b1f71a9f6166/Mask_Exemption_Cards.pdf

We can all help control the virus if we all stay alert. This means you must:

stay at home as much as possible
work from home if you can
limit contact with other people
keep your distance if you go out (2 metres apart where possible)
wash your hands regularly

Do not leave home if you or anyone in your household has symptoms

IMPORTANT

These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

HOW LONG TO STAY AT HOME

if you have symptoms, stay at home for 7 days
if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

Read our advice about staying at home.

Urgent advice: Use the NHS 111 online coronavirus service if:

you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

are 70 or over
have a long-term condition
are pregnant
have a weakened immune system

wash your hands with soap and water often – do this for at least 20 seconds
always wash your hands when you get home or into work
use hand sanitiser gel if soap and water are not available
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin immediately and wash your hands afterwards
avoid close contact with people who have symptoms of coronavirus
only travel on public transport if you need to
work from home, if you can
avoid social activities, such as going to pubs, restaurants, theatres and cinemas
avoid events with large groups of people
use phone, online services, or apps to contact your GP surgery or other NHS services

DON’T

do not touch your eyes, nose or mouth if your hands are not clean
do not have visitors to your home, including friends and family

are having chemotherapy or radiotherapy
have another serious health condition

Welcome to Neston Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything.

Different General Practice

Access to GP appointments has become a national problem often taking several weeks. Practices can’t either find or afford more Doctors. The Answer is to work differently.

Six years ago we CHANGED.

We don’t say that we can treat everyone immediately but we can offer a much quicker and more efficient service than we could previously.

Essentially we make much greater use of the phone and we have introduced Nurse Practioners to treat minor illness.

The process begins when you contact the surgery and speak to reception. You don’t need to tell us why you are ringing, if you can we can better advise you on how to proceed. You may need to organise blood tests or see one of our practice nurses or nurse practitioner. If you have pulled or strained something or hurt your back you can be referred directly for Physiotherapy.

Should you wish to see a GP we will take your phone number and then ask you the best time to ring you back. The last thing we want is for you to be hanging around the house waiting for a call. Most patients give us their mobile numbers. We find 60–70% of patients can be sorted out straight away. Patients ring to discuss their progress, recent hospital appointments, arranged blood tests or just asking advice for themselves or their family. However if you need or wish to be seen we can arrange a mutually convenient time the same day or the day ahead.

Each clinician has their own work stream as we value continuity.

We have put a lot of time and effort into the practice to try to be as precise.

you can check surgery times and letting us know what you think of us on this web site.

Patients registered with a West Cheshire GP practice are also able to access routine GP and nurse appointments via the General Practice Extended Hours service.

To book an Extended Hours appointment, call 0300 123 7743 or speak to your GP practice receptionist. See the appointments tab for a detailed description of what is available and where.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription, book or cancel a GP appointment.

eConsult

You are now able to consult online with our own GP's with a response no later than the end of the next working day.

1. Click below on 'Get started now'

2. Select self help or consultation options

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Save Time - do it online!

GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit the practice.

If you are not already registered for GP online services let a member of the practice team know you would like to register.

Access

There is easy access into the medical centre at the front of the building. If you are unable to manage the door, please ring the bell located at the right-hand side and our staff will be pleased to assist you. We also have a large disabled toilet with wheelchair access. We also have 1 disabled parking space available.