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Our Practice recently received Positive Feedback from a patient with regards to the service we have provided  -

My wife and I have used the telephone consultation service recently and both think it is very effective. Setting up the consultations with reception was extremely easy, the return calls were in a very short timescale and the issues were positively dealt with - two onward referrals for appropriate advice or investigation and one same day face to face consultation.

Date: 09/08/19

Welcome to Neston Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything.

            Different General Practice   

    Access to GP appointments has become a national problem often taking several weeks. Practices can’t either find or afford more Doctors. The Answer is to work differently.

Six years ago we CHANGED.

   We don’t say that we can treat everyone immediately but we can offer a much quicker and more efficient service than we could previously.

   Essentially we make much greater use of the phone and we have introduced Nurse Practioners to treat minor illness.

   The process begins when you contact the surgery and speak to reception. You don’t need to tell us why you are ringing, if you can we can better advise you on how to proceed. You may need to organise blood tests or see one of our practice nurses or nurse practitioner. If you have pulled or strained something or hurt your back you can be referred directly for Physiotherapy.

   Should you wish to see a GP we will take your phone number and then ask you the best time to ring you back. The last thing we want is for you to be hanging around the house waiting for a call. Most patients give us their mobile numbers. We find 60–70% of patients can be sorted out straight away. Patients ring to discuss their progress, recent hospital appointments, arranged blood tests or just asking advice for themselves or their family. However if you need or wish to be seen we can arrange a mutually convenient time the same day or the day ahead.

   Each clinician has their own work stream as we value continuity.

We have put a lot of time and effort into the practice to try to be as precise.

you can check surgery times and letting us know what you think of us on this web site.

Patients registered with a West Cheshire GP practice are also able to access routine GP and nurse appointments via the General Practice Extended Hours service.

To book an Extended Hours appointment, call 0300 123 7743 or speak to your GP practice receptionist.  See the appointments tab for a detailed description of what is available and where.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription, book or cancel a GP appointment.


You are now able to consult online with our own GP's with a response no later than the end of the next working day.

1. Click below on 'Get started now' 

2. Select self help or consultation options


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Save Time - do it online!

GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit the practice.

If you are not already registered for GP online services let a member of the practice team know you would like to register.


There is easy access into the medical centre at the front of the building. If you are unable to manage the door, please ring the bell located at the right-hand side and our staff will be pleased to assist you. We also have a large disabled toilet with wheelchair access. We also have 1 disabled parking space available. 

CQC rating

(Site updated 15/01/2020)
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